Category: Technical
-
Customising Polycom button configuration
One of the pieces of work I’ve been doing recently has been to reconfigure our standard Polycom handset template for our sales team. I was asked for a few specific features for them and some specific button layouts to make life easier. We then couple this with a little bit of training and they then…
-
screenrc: my defaults
I spend a lot of time working on customer systems, particularly where we have to use a jump server or bastion host to access the rest of their network. I also spend a lot of time working from dodgy wifi and mobile connections trying to do something urgently or quickly. As a result, one of…
-
IPv6 rollout
The exciting thing about this post is that it’s completely mundane. I turned on IPv6 on my OneAccess router at home this week. With the exception of a small typo, everything worked perfectly. Now I have native IPv6 on my WebTapestry DSL line. IPv6 deployment in our house is complete!
-
What’s your problem?
One of the topics that’s frequently raised to our support team is what they expect a platform to do on a particular failure from a (normally upstream) 3rd party. There’s a lot of FUD around about SIP error codes, so here’s a short guide including some pointers to the appropriate Q.850 codes. For those of…