ThinkSIP

IP Communications

  • Customising Polycom button configuration

    One of the pieces of work I’ve been doing recently has been to reconfigure our standard Polycom handset template for our sales team. I was asked for a few specific features for them and some specific button layouts to make life easier. We then couple this with a little bit of training and they then…

  • Moving forward at the speed of technology

    When companies I buy a service from send newsletters out they occasionally have some interesting tidbits and so I saw today’s newsletter from EE telling me that I could now make journeys through public transport in London by paying with my phone. I was a part of the recent TFL trial using contactless payment cards,…

  • screenrc: my defaults

    I spend a lot of time working on customer systems, particularly where we have to use a jump server or bastion host to access the rest of their network. I also spend a lot of time working from dodgy wifi and mobile connections trying to do something urgently or quickly. As a result, one of…

  • How Starbucks have ruined their brand

    I am what people politely refer to as a “prosumer” when it comes to coffee. Suffice to say, Google Now tells me about driving time to two locations on a Saturday morning – the St John Ambulance operations center and the Starbucks Dunleavy Drive Thru and I will invariably have gone to at least one if…

  • DRIP passed through first phase

    It seems that the new Data Retention and Investigatory Powers Bill is going to get rushed through without any serious challenge. I’ve held back comment on the bill so far, unlike a range of people far more learned than I am, like David Allen Green, Lillian Edwards and even an FT Editorial [requires registration, free]…

  • Changes

    Firstly, normal service has been restored here – I had an issue with the virtual machine that this blog was hosted on and it’s taken a little time to get it back up to speed again. In other news, we’ve made some changes in Siphon this year – at the start of the year, I…

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This is how it all started…

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William Smith

Writer & Journalist